Memorial Hermann Health System and GoHealth Urgent Care join forces to improve access to high-quality, on-demand care

HOUSTON, TX – Memorial Hermann Health System and GoHealth Urgent Care announced a new partnership to operate and expand urgent care services in the Greater Houston area. Ten existing Memorial Hermann Urgent Care locations, including one dedicated to pediatrics, will transition this summer to the new Memorial Hermann-GoHealth Urgent Care joint venture. The partners plan to open additional Memorial Hermann-GoHealth Urgent Care Centers in Houston, where they will provide high levels of in-person and virtual urgent care services.

“Memorial Hermann’s joint venture with GoHealth will provide community members with better access to convenient, high-quality care options when a nonurgent but urgent need for care emerges,” said David L. Callender, MD, President. and CEO of Memorial Hermann. “The partnership combines Memorial Hermann’s clinical excellence and commitment to quality with GoHealth’s technology-enabled operations and workflows to deliver a world-class patient experience and accelerate the growth of GoHealth’s model of care. emergency.”


Nine of the new Memorial Hermann-GoHealth urgent care facilities will provide patients ages 6 months and older with a wide range of services for non-life-threatening conditions, including flu, fever, earaches , insect bites, sprains, simple fractures and eye injuries. and cuts requiring stitches. Our pediatric emergency care will continue to see infants, children and young adults up to the age of 18. Patients can walk in or go online to check wait times, register their place online and pre-register, ensuring they can see a high-quality clinic provider quickly and effortlessly, virtually or in person. When ongoing care is needed, patients will be seamlessly connected to Memorial Hermann’s high-quality primary and specialty care services.

“We are extremely excited about the opportunity to redefine on-demand care in the Greater Houston Area with an innovative partner like Memorial Hermann,” said Todd Latz, CEO of GoHealth Urgent Care. “Memorial Hermann has set the gold standard for quality care in Southeast Texas, and together we will raise the bar and provide Houstonians with unparalleled patient experiences.”


GoHealth currently operates approximately 180 on-demand care centers, in partnership with other market-leading health systems, across the country. The Memorial Hermann-GoHealth Urgent Care centers and virtual platform will be open for extended hours for convenient access and will be staffed and clinically led by Memorial Hermann Medical Group clinicians.

“The need for health care does not adhere to a Monday-Friday work schedule,” Dr Callender said. “By partnering with GoHealth, Memorial Hermann reinforces its commitment to value by meeting patients where they are so that care is faster and more accessible.”


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Draw a better future. A future built on the HEALTH of our community. It is the driving force behind Memorial Hermann, redefining health care for individuals and the many diverse populations we serve. Our 6,500 affiliate physicians and 29,000 employees practice the highest standards of safe, evidence-based, quality care to deliver a personalized, results-driven experience at our more than 265 care delivery locations. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning, nationally recognized accountable care organization, 17 hospitals*, and numerous specialty programs and services conveniently located throughout the entire Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation’s busiest Level I trauma centers and serves as the primary teaching hospital for UTHealth’s McGovern Medical School. For more than 115 years, we’ve focused on the best interests of our community, contributing more than $400 million annually through school health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.

*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood, and Memorial Hermann Rehabilitation Hospital-Katy.

About GoHealth Urgent Care GoHealth is a consumer-centric, on-demand care platform that serves as a digital and physical gateway to the healthcare ecosystem. At GoHealth, we aim to provide patients with timely, accessible, high-quality, on-demand care, both virtually and in-person, through our technology- and data-driven approach to care and system partnerships. market-leading healthcare products. GoHealth operates approximately 180 on-demand care centers in the greater New York metropolitan area; the Portland, Oregon-Vancouver, Washington metropolitan area; the San Francisco Bay Area; Hartford and southeastern Connecticut; Winston-Salem and Charlotte, North Carolina; St. Louis and Springfield, Missouri; Oklahoma City, Oklahoma; northwest Arkansas; Delaware and Maryland; and Michigan. GoHealth Urgent Care is a portfolio company of TPG Growth, TPG’s mid-market equity investment and growth platform, with over $114 billion in assets under management.


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