Capital Metro will offer October free of charge for all services except MetroBike

With the exception of MetroBike, all Capital Metro services will be free throughout the month of October. (Amy Denney / Community Impact)

Capital Metro will be offering free service throughout October for all services except MetroBike. The move comes after Capital Metro cut service on 20 routes on September 19 due to a staff shortage.

The tariff suspension is put in place to thank customers as the agency works to mitigate the impacts on services resulting from staff shortages and to encourage customers to return in transit as our economy recovers from COVID-19, “the press release reads. He added that the move is a small way to alleviate the challenges of his reduced service.

Capital Metro previously offered free fares from April 1 to June 1, 2020 as a COVID-19 precautionary measure, Jenna Maxfield, Capital Metro communications specialist, said in an email.

“Free fares were offered at that time to help the community practice social distancing by eliminating the need for customers to show their pass, pay the operator or use the fare box,” added Maxfield.

Dottie Watkins, chief operating officer of Capital Metro, reported that between 20 and 25 employees were absent from work daily due to COVID-19 during the August 30 board meeting.

However, that number has started to drop, Maxfield said. She added that 73% of Capital Metro’s staff are vaccinated and the agency has no plans to require employees to be vaccinated or test negative.

Capital Metro has stepped up its recruiting efforts, increasing hiring bonuses to $ 3,500, according to the press release. It also offers comprehensive benefits including medical, dental and vision care to all employees.


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